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Ask a Librarian- Email

Ask a Librarian- Email

Email your question to


We do our best to respond to all emails within 24-hours.
If you need a quicker response, please visit or call our Hillsboro or Arnold location (below).



Please Remember!

  • For questions about your library account, be prepared to provide your Jeffco ID number or patron barcode.
  • We will be with you as soon as possible - please be patient.
  • Patrons visiting the library desk will have priority, but we will answer your email, chat, or text  as soon as possible on a first-come, first-served basis.
  • Chat offline? Email your question.
  • Repeated misuse of service will result in the student or patron being banned from further use of chat and/or text reference.
  • Chat, text and email questions are not monitored on weekends, holidays and other times when the campus or Library is closed.
  • The Librarians at Arnold staff the Library's chat and text reference service. 
  • To contact them by phone, you may call 636-797-3000, ext. 3556 or 636-481-3556.
  • To speak to a Librarian at Hillsboro, you may call 636-481-3160 or 636-481-3161.