Helpdesk and Contact Information

For assistance by phone, please call our Help Desk at:
(636) 481-3234 or (636) 797-3000, ext. 3234
Prompt 2(security question is required to assist with login problems.)  

Help Desk Hours: (when college is open)
Monday - Thursday:
8 a.m. - 9 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday: 8 a.m. - 5 p.m. 

Wintersession Hours:
Monday - Thursday:
1 p.m. - 9 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday: 8 a.m. - 5 p.m.

Email question may be sent to:  helpdesk@jeffco.edu
(Please note that email questions are not monitored on weekends, holidays, or other times when campus is closed.)

Live Chat

When green, click on the button above to ask a question via a live chat session.

If you have additional general questions about online courses, please contact:

Allan Wamsley  
Sr. Director of Online Learning and Assessment
(636) 481-3342 or (636) 797-3000, ext. 3342
awamsley@jeffco.edu