You are here

How to Take Online Courses

Contact your advisor to register for an online course.  See course schedules here.

Purchase your textbooks or other materials from the campus bookstore.  Textbooks can be purchased online by going to the bookstore's website  or calling the bookstore at (636) 481-3251 or (636) 797-3000, ext. 3251.  Be sure to mention that you are in an online course since textbooks sometimes vary from on-campus classes.  

Obtain your student I.D. from the Student Center or Hillsboro campus Library, the office at JC-Arnold, or the office at JC-Imperial. This I.D. is required to check out materials from the Library as well as for using the Testing Center and other activities on campus. Alternative accommodations will be made for students outside Jefferson County.  

For courses which have a media component, check out the CD's or DVD’s from the College Library.   You may keep the material until the end of the semester.  If you live outside the local area, call the Library staff at ext. 3166 or 3167 to arrange for delivery.   

View the course online orientation information or attend the on-campus orientation session if provided. Here you will meet your instructor, review course expectations, and get answers to your questions about the course. Complete assignments and take exams within the deadlines provided. Contact your instructor if you have any questions as the course progresses. 

There are video tutorials available 24/7 to assist you on a variety of Blackboard features here.

Are you unable to open course files posted online by your instructor?

The problem could be that you do not have the necessary software on your home computer to read these files. Below are links to small downloads that should help you access the information you need. Just click on the link and then on the download button available on the web page that will display and you should be well on your way.

Word Viewer
PowerPoint Viewer
Real Player (for music and slides)
Adobe Acrobat Reader (for pdf files)


Helpdesk and Contact Information

For assistance by phone, please call our Help Desk at:
(636) 481-3234 or (636) 797-3000, ext. 3234
Prompt 2
(security question is required to assist with login problems.)  

Help Desk Hours: (when college is open)
Monday - Thursday:
8 a.m. - 9 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday: 8 a.m. - 5 p.m. 

Wintersession Hours:
Monday - Thursday:
1 p.m. - 9 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday: 8 a.m. - 5 p.m.

Email question may be sent to:
(Please note that email questions are not monitored on weekends, holidays, or other times when campus is closed.)

Live Chat

When green, click on the button above to ask a question via a live chat session.

If you have additional general questions about online courses, please contact:

Allan Wamsley  
Sr. Director of Online Learning and Assessment
(636) 481-3342 or (636) 797-3000, ext. 3342